Privacy Policy

We, PEBKAC Publishing Inc. and Diane Henders, Author (PPI/DH), take your privacy very seriously. We do not sell or trade your information to any other person or business, and we disclose your information only under very specific circumstances.

1.0 General:
1.1 PPI/DH is committed to protecting your right to privacy. The following describes how the personal information we collect from you will be handled, and your rights to limit the use of that information.

1.2 PPI/DH collects personal information by reasonable, lawfully permitted means and we limit the collection, use and disclosure of personal information to that which is reasonably necessary for the purposes identified. PPI/DH will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required by law.

1.3 We reserve the right to revise this policy from time to time as we further study privacy issues and as the laws and practices evolve. We will publish revisions at our earliest reasonable convenience.

2.0 Purposes:
2.1 In order to provide you with a high quality experience and to manage our relationships with our existing and potential customers and visitors, PPI/DH may collect personal information such as your name, address, telephone, fax, email address, or other information that may be required for specific activities or services. We use this information to provide benefits and services such as:
· Communicating information about new book releases, events, and other news;
· Emailing and/or generating RSS feeds to keep you updated about new posts to our site(s);
· Informing you of other benefits and services as described on various sign-up forms and pages;
· Displaying and responding to public comments that you submit to our site(s).

To help serve you better, we may disclose the information we collect to certain third parties including:
· Marketing consultants engaged in business promotion for PPI/DH
· Other consultants engaged in business activities with PPI/DH

2.2 We may also disclose your personal information:
· When permitted or required by law
· In a medical emergency
· To a public authority if, in our reasonable judgement, there appears to be an imminent danger which could be avoided by disclosing the information.

3.0 Consent:
3.1 Consistent with privacy principles and applicable legislation and where reasonably possible, PPI/DH only collects, uses or discloses personal information with your express consent. Under the applicable principles and legislation, consent may be obtained in writing or orally, expressly, impliedly or by not opting out. PPI/DH is careful to select a fair and reasonable form for the consent required in the circumstances.

3.2 By submitting your personal information on any of the pages or forms on our site(s), you consent to its collection and use as described in Section 2. You further consent to the use of that personal information to administer, implement, supply, and perform our benefits and services as they relate to you.

3.3 By submitting public comments to our site(s), you consent to the public display of all personal information you supply. If you wish to have a public comment removed from our site(s) we will remove it promptly at your request, but we take no responsibility for any copies of it that may appear elsewhere on the internet, as our websites are public and we cannot control the actions of visitors to our site(s).

4.0 Third-Party Transfers:
4.1 PPI/DH may retain third parties to help us promote, implement and administer our services. PPI/DH may disclose to these third parties the personal information they need to perform their obligations. In such cases, PPI/DH will take all reasonable contractual steps to ensure that a comparable level of personal information protection is provided by these third parties, including restricting their use of the information for any other purpose. When PPI/DH discloses or provides your personal information to a third party as permitted by these principles, PPI/DH will require them, by agreement, instruction or otherwise, to comply with the requirements that are embodied in these principles.

5.0 Accuracy:
5.1 PPI/DH will make every reasonable effort to ensure that the personal information we obtain from you will be maintained as accurately and completely as necessary for its purpose. Your personal information will be verified in our records and updated if necessary each time you notify us of a change, and as practical during the course of our relationship with you. It is your responsibility to notify us immediately of any change in personal information which you have previously supplied to us.

6.0 Security:
6.1 PPI/DH will take appropriate security measures to protect your personal information against loss, theft, unauthorized access or disclosure, improper use, alteration or destruction.

6.2 Upon your written and reasonable request, your personal information will be erased from our records. Removal of your personal information from our records may affect our ability to provide you with our benefits and services.

7.0 Access and Compliance:
7.1 You can request additional information or request access to your personal information maintained by PPI/DH at any time. We will respond to your request within 45 days. There may be a small charge for each request. If charges apply, we will notify you in writing and seek your approval of the charges prior to processing your request. You may submit your request in writing to:

PEBKAC Publishing Inc. / Diane Henders, Author
PO Box 67
Qualicum Beach, BC V9K 1S8
Attn: Privacy Officer

PPI/DH has tried to make these principles and practices relating to the management of your personal information easily available and understandable to you, to our executive, and to any other party permitted to obtain or use this information.

If you feel PPI/DH has not complied with these principles or practices, you may request that we correct or remedy such non-compliance using the address above and we will respond to your complaint promptly once we have had an opportunity to complete an investigation.